Privacy Statement

Last modified
November 6, 2020

Welcome to Lookout, a proprietary desktop application that provides information management services. Lookout is provided and controlled by Ben Fry LLC d/b/a Fathom Information Design LLC (“Fathom,” “we,” or “us”). It is the product of a collaboration between developers at Fathom and researchers at Harvard University (“Harvard”) and The Broad Institute, Inc. (“Broad”).

This Privacy Statement explains what information Fathom collects about you through Lookout and our website (the “Site,” which includes all pages within the sentinel.network web domain), how we use that data, and when and with whom we share it.

How does Lookout work?

We work with your school, college, or university (the “Institution”) to help it respond to the COVID 19 (coronavirus) pandemic. We provide access to Lookout to individuals authorized by the Institution (collectively, the “Users”). Lookout provides each User with a separate account (a “User Account”) and enables Users to access data, data visualizations, and/or analyses (the “Services”).

What information do we collect about you?

Information you provide through Lookout

Depending on your Institution, you can either set up your own User Account or access it using your Institution-issued email address. If you set up your own User Account, we will ask you to provide your name, email address, phone number, account credentials (user id and passwords), and/or other information that can be used to identify you personally (“Personally Identifiable Information”). Thereafter, when you log into your User Account, we will request information from you in order to provide the Services. Your Institution may require you to respond to some or all of our information requests. If your Institution does not require you to respond to our request, you may nevertheless choose to provide information to us. Any information you provide to us upon request is User Information under this Privacy Statement.

Information your institution provides

Your Institution may provide certain information about you to us. For example, your Institution may provide identifying information about you so that we can set up your User Account. Any information your Institution provides to us about you is Institution-Provided Information under this Privacy Statement.

Other information we collect

When you use Lookout or visit another page on the Site, we may collect information about which pages of the Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used. We also may collect a variety of other information, including IP address, operating system, unique IDs of cookies, unique IDs sent from mobile devices, network carriers or data providers, device types, browser types, version and language, Internet Service Provider (ISP) information, referring and exit websites and applications, attributes of computer or device usage, date/time stamps, clickthrough URLs, information contained in HTTP headers or other internet transfer protocol signals, clickstream data, and other similar data. We may be able to determine your geographic location (or the location of your device or ISP) with such data. You may be able to change the settings on your computer or mobile device to prevent it from providing us with any location information.

Most browsers and mobile devices offer instructions on how to disable cookies (typically in “Preferences” or “Settings”). If you disable the Site’s cookies, some of its functions and conveniences of our Site may not work properly or at all. We will attempt to honor your privacy preferences, but we may not be able to honor all of them, including, for example, Do Not Track signals sent by your browser.

We also may obtain information about you when you contact our technical support team, send email to us or receive email from us, or otherwise communicate with us through the Site.

What do we do with the information we collect about you?

We use and disclose the information we collect as needed to make available the Services, the Site, and the pages within the sentinel.network web domain (“Sentinel”). We may also use, process, store, and share information about you, including in some cases Personally Identifiable Information, in the following ways and for the following purposes:

We may use data that is no longer personally identifiable because it has been aggregated or anonymized for product development, research, analytics, public health, and other purposes, including for the purpose of analyzing, improving, or marketing the Site, the Services, or Sentinel.

Use of certain third-party applications and websites

The Site may contain links to third-party sites, applications, or resources. Those websites, applications, and resources are not under our control, and we are not responsible for the collection and use of your information by them or for their content. We encourage you to review the privacy policies and terms of use of each website, application, and resource you visit or use.

In addition, we are not responsible for what your Institution or any third party does with information about you that it receives from us. If you have questions about your Institution’s information policies, you should contact your Institution. See the Contact Your Institution section.

Disclosure in the event of transfer of the services

In the event that Lookout is transferred to another organization, information about you, including Personally Identifiable Information, may be transferred or disclosed to our successor and others involved in the transaction.

Security

The security of your Personally Identifiable Information is important to us, and we endeavor to protect Personally Identifiable Information in our possession or control. This includes a variety of privacy and security policies, processes and procedures, including administrative, physical, and technical measures. Nonetheless, no method of collection, storage, or transmission is entirely secure, and we cannot guarantee that our security measures will be effective.

Changing our privacy statement

We may make changes to this Privacy Statement at any time. We will post notice of changes to the Privacy Statement on this webpage, and by accessing Lookout or the Site after the modifications to this Privacy Statement have been posted, you agree to be bound by the modified Privacy Statement. Accordingly, you should periodically revisit this page to review the then-current Privacy Statement.

Contact us

If you have any questions or requests about this Privacy Statement or our handling of your information, you may contact us at privacy@sentinel.network.